Zopa
Mar 18, 2021
Full-time
At Zopa,  Product Associates  are the people that inspire ideas and strategies to drive our business forward and make our products better for customers. They’re a rare mix: creative problem solvers who are also analytical and confident in using data. We're looking for a number of Product Associates to work in a number of different product areas across Zopa.  This is a rare opportunity to drive real impact for our customers and our business from day 1. It would suit a smart problem-solver a few years into their career who wants to move into the world of product management and fintech, or a product analyst who’s looking to step up their ownership and impact. Some of the problems we’re currently solving...... We launched our  Credit Card  last year and we’re on a rapid scaling journey to become one of the UK’s top issuers in 2021. How should we evolve our product as we onboard 100,000s of new customers? How do we challenge...
Zopa
Feb 24, 2021
Full-time
Our excellent customer service and the great rates we offer have won us loads of awards. Money Supermarket named us their 'Best Personal Loans Provider' and we were voted 'Most Trusted Loan Provider' for the 7th consecutive year by consumers in the Moneywise Customer Service Awards, as well as 'Most Trusted P2P Platform'. Not surprisingly, we're obviously pretty proud of our customer service team and the amazing offering they provide to our customers. So, as we continue to grow our product suit, we're looking for equally enthusiastic customer service whizzes, to join our team on a  6-month Fixed Term Contract. As a  Customer Service Specialist,  you’ll be on the front line, interacting with both prospective and existing customers daily via Phone, Email and Live Chat, helping to solve queries regarding new loan applications, existing loan management as well as our exciting new product Credit Cards! We’re looking for  natural problem-solver s...